1. Introduction

This Privacy Policy explains how Codioo ("we", "us", "our") collects, uses, discloses, and safeguards your information when you visit our website at codioo.in or engage our services. By using our site or services, you consent to the practices described here.

If you disagree with anything in this policy, please discontinue use of our site immediately. We encourage you to read this in full so you understand exactly what we do — and just as importantly, what we never do — with your information.

2. Information We Collect

We collect two categories of information:

Information you give us directly:

• Name, email, phone number, and company name when you contact us or fill out a form
• Project briefs, requirements, and any business information you share during a discovery call
• Payment details (handled by our payment processors — we never store card numbers)

Information collected automatically:

• IP address, browser type, device, and operating system
• Pages visited, time spent, and referral source
• Cookies and similar tracking data (see Section 4)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and deliver the services you have requested
• Send project updates, reports, invoices, and necessary business communications
• Improve our website, content, and service offerings
• Send occasional marketing emails (you can opt out anytime — one click)
• Comply with legal obligations including GST, accounting, and tax laws of India

4. Cookies & Tracking

Like most websites, we use cookies and similar technologies to understand how visitors interact with our site. The cookies we use fall into three categories:

• Essential cookies — required for the site to function (e.g., session management, security)
• Analytics cookies — help us understand traffic patterns through tools like Google Analytics
• Marketing cookies — used to retarget visitors with relevant ads on Google and Meta platforms

You can control cookies through your browser settings or our cookie consent banner. Disabling some cookies may impact site functionality.

5. Data Sharing & Disclosure

We share your information only in these limited situations:

• Service providers who help us operate (hosting, email delivery, analytics, payment processing) — all bound by strict confidentiality agreements
• Legal compliance when required by law, court order, or to protect our legitimate rights
• Business transfers in the unlikely event of a merger, acquisition, or restructuring

We do not sell, rent, lease, or trade your personal information to anyone for any reason.

6. Data Security

We use industry-standard security measures including SSL encryption, secure cloud hosting, restricted internal access, and regular security audits. Despite our best efforts, no online transmission is 100% secure. By using our services you accept this inherent risk and acknowledge that we cannot guarantee absolute security.

If a data breach affects you, we will notify you within 72 hours of discovery and explain what happened, what data was affected, and the remediation steps taken.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate information
• Delete your data (subject to our legal retention obligations)
• Object to specific uses such as marketing
• Export your data in a portable format
• Withdraw consent at any time by emailing contact@codioo.in

We will respond to all rights requests within 30 days at the latest.

8. Children's Privacy

Our services are designed for businesses and adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has shared information with us, please contact us immediately and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "last updated" date at the top of this page will reflect the most recent revision. For significant changes, we will notify you by email or through a prominent notice on the site.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out to us — we will respond within one business day:

• Phone: +91 70143 64549
• Email: contact@codioo.in
• Address: Codioo, Jaipur, Rajasthan, India